Help & FAQ

You've reached the Frequently Asked Questions pages of Eurovision.tv. Do you have a question about Eurovision.tv or the Eurovision Song Contest? You might very well find your answer here! This section is being updated frequently. If the answer to your question is missing, please send an email to [email protected].

About the website

Here you can find answers to questions related to Eurovision.tv.

WHAT is Eurovision.tv?
Eurovision.tv is the official international website of the Eurovision Song Contest, produced and maintained by the Eurovision iTV & Crossmedia Unit at the European Broadcasting Union.

What is the best WAY to visit Eurovision.tv?
The best way to visit Eurovision.tv is through a broadband internet connection using a recent version of a modern browser such as Google Chrome, Mozilla Firefox or Internet Explorer version 8 or higher. The best screen resolution to use Eurovision.tv on is 1024x768 pixels or higher. However, we aim to support as many configurations as possible.

Can I SUBMIT NEWS or pictures to Eurovision.tv?
Yes, you can! You can send your contribution to Eurovision.tv by sending an email to [email protected].

Where can I report a TECHNICAL PROBLEM or mistake on the website?
We appreciate your support! Please report technical problems at [email protected]. Inaccurate content can be reported at [email protected].

About the Eurovision Song Contest

Here you can find answers to questions related to the Eurovision Song Contest.

WHEN and WHERE will the 2012 Eurovision Song Contest take place?
The upcoming Eurovision Song Contest will take place in Baku, Azerbaijan The two Semi-Finals will take place on 22nd and 24th of May, the Final on the 26th of May, 2012.

Where can I find THE RULES of the 56th Eurovision Song Contest?
You will shortly be able to download the Rules of the 56th Eurovision Song Contest in the About 2012 section of this website.

How can I TAKE PART in the Eurovision Song Contest?
You can read more about that in our page about taking part in the Eurovision Song Contest.

Can I WATCH the Eurovision Song Contest from outside Europe?
The 2012 Eurovision Song Contest is being aired by the national public broadcasters of the participating countries. For those abroad Europe who do not have access to one of these channels, can watch the Semi-Finals and the Final of the 2012 Eurovision Song Contest live on the internet through Eurovision.tv.

Where can I buy TICKETS for the 2012 Eurovision Song Contest?
You can find out the latest information on our page about the tickets for the 2012 Eurovision Song Contest.

How many people are WATCHING the Eurovision Song Contest?
In 2003, approximately 61 million people watched the Eurovision Song Contest. In 2004 some 97 million people watched, in 2005 some 91 million people watched the show. In 2006, ratings have been going up again, as approximately 102 million people saw the 51st Eurovision Song Contest in Athens. In 2007 and 2008, the contest had around 105 million viewers, in 2009 some 125 million people tuned in.

Press & media

Here you can find answers to questions related to press and media.

How can I apply for MEDIA ACCREDITATION to the Eurovision Song Contest?
The process for media accreditation to the 2012 Eurovision Song Contest takes place online and is restricted to bona fide media representatives only. Please note that the number of available media accreditations is limited. The accreditation period will run from mid-January until late April. More information can be found on the accreditation pages.

Can I get a FAN ACCREDITATION to the Eurovision Song Contest?
Fans are crucial for the Eurovision Song Contest. One of the unique elements of the event is the fan accreditation, giving only the most dedicated fans access to the rehearsals of the show and the press conferences. Each participating broadcaster is allocated a limited number of fan accreditations and it is up to the respective broadcasters to decide if and how many fan accreditations are being distributed. More information can be found on the accreditation pages.

Merchandising & Download Shop

Here you can find answers to questions related to merchandising and music downloads.

Where can I buy Eurovision Song Contest MERCHANDISING items?
All official Eurovision Song Contest related merchandising can be found in the Eurovision Shop. Questions related to merchandising, the official EurovisionShop or your order, please contact the support desk directly. The Eurovision Shop is managed by Badge Direct, exclusive merchandising partner of the Eurovision Song Contest.

Where can I find LEGAL DOWNLOADS of Eurovision Song Contest songs?
Shortly after the draw for the running order, the songs of the 2012 Eurovision Song Contest will be made available online for legal purchasing. The songs and videos of the participants will be made available in high-quality MP3 (audio) and MP4 (video) format. The download shop is managed by CMC Entertainment, exclusive music distribution partner of the Eurovision Song Contest.